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Big News at RealWear - Issue #35

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Welcome to Issue #35! We've got big news! Newsletter Highlights: Hot off the press! Microsoft and Rea
 

RealWear Updates and Industry News

September 22 · Issue #35 · View online
RealWear Newsletter Visit us: https://www.realwear.com

Welcome to Issue #35! We’ve got big news!
Newsletter Highlights:
Hot off the press! Microsoft and RealWear announced General Availability of Microsoft Teams on RealWear for Firstline Workers.
Learn more how customers are leveraging RealWear hands-free to keep remote operations going including:
Hirschmann Automotive Cisco Webex Expert on Demand
Braskem with Honeywell
Rail Cargo and many others are now leveraging RealWear hands-free HMT-1 headsets to keep remote operations going. Great stories!
Firmware News. There’s new firmware coming and a new official policy for firmware updates and support. Must read!
UPCOMING EVENTS:
Remote Connect Europe, EWTS, and more.
We continue to be extremely thankful for your support and continued collaboration during these difficult times! Please reach out anytime.

NEWS: Teams on RealWear General Availability (GA)
At Microsoft Ignite General Availability (GA) of Teams on RealWear was announced - yes, it’s coming out of Public Preview!
Press release here.
This is another great reason to choose RealWear today.
“Immediately after the Microsoft Teams Public Preview was announced, customers around the world indicated that they were ready to move toward full-scale deployment across priority sections of their firstline worker populations,” said Andrew Chrostowski, Chairman and CEO at RealWear. “With today’s historic announcement of the first 100% hands-free Teams-enabled device, RealWear and Microsoft are poised to meet the global demand for thousands of connected firstline workers.”
David Oswald, Global Mars Supply Excellence Manufacturing Leader, whose role is focused on autonomous maintenance of its associates, said, “In response to the pandemic, manufacturing and safety leaders at Mars created a playbook to facilitate business continuity while supporting social distancing measures. With travel being restricted, Microsoft Teams on RealWear devices became an important part of that playbook, and all 14 Mars Petcare factories in the U.S. are now using Teams on RealWear devices to enable engineers to remotely conduct audits, troubleshoot issues, and advise on the installation of new equipment. It’s been a gamechanger.”
“Customers are already receiving tremendous value from Teams on RealWear for firstline workers globally,” said Emma Williams, Corporate Vice President, Modern Workplace Transformations. “Integrating the power of Teams with purpose-built devices by RealWear has become an essential tool for hands-free remote collaboration to help maintain uptime and safety standards of essential operations.”
To date, global companies including Honeywell (Microsoft Inspire Keynote), Total SA (announcement video), and now Mars have all deployed the devices for hands-free remote collaboration with Microsoft Teams.  
RealWear Announces General Availability of Microsoft Teams for HMT-1 and HMT-1Z1 to Empower Firstline Workers - RealWear RealWear Announces General Availability of Microsoft Teams for HMT-1 and HMT-1Z1 to Empower Firstline Workers - RealWear
Honeywell sets new production standards with Microsoft Teams and RealWear wearable tablets Honeywell sets new production standards with Microsoft Teams and RealWear wearable tablets
What do you do when your large projects culminate with the customer meeting with engineers to validate and approve the final project? Watch this brand new video that went live with Microsoft Ignite. The video highlights how to continue factory acceptance testing on schedule with virtual alternatives. Here’s how it worked at Honeywell:
When travel restrictions and social distancing requirements made such meetings impossible, Honeywell quickly turned to RealWear and Teams to help create a virtual version of the testing process.
“When the COVID-19 crisis struck, we still had customers who needed us to run our tests on schedule,” says Hank Wrenn, Vice President and General Manager of Americas Projects and Automation Solutions at Honeywell Process Solutions. “We switched over to Microsoft Teams and started using RealWear head-mounted tablet devices, which allowed us to get everyone connected and continue our work.” 
More Real Deployments
Here's How Technology Stepped Up for Shell Global when COVID-19 Struck Here's How Technology Stepped Up for Shell Global when COVID-19 Struck
Braskem Averts Life-Risking Incident Using HMT-1Z1 by Spotting a Gas Leak (Using Honeywell Expert on Call)
World's Largest Maker of Telecommunication and and Transmission Cables Deploys HMT-1 with SPACE1 World's Largest Maker of Telecommunication and and Transmission Cables Deploys HMT-1 with SPACE1
Hirschmann Automotive Staycationing s Ahead of the Game with Webex Expert on Demand with RealWear Hirschmann Automotive Staycationing s Ahead of the Game with Webex Expert on Demand with RealWear
Real Solutions
Simplyvideo and Realwear integration showcase Simplyvideo and Realwear integration showcase
Augmentir Offers HMT-1 with its Platform as a Low-Cost Subscription 
  Augmentir Offers HMT-1 with its Platform as a Low-Cost Subscription
RealWear Offered Immediate Donation of HMT-1s to Hurricane Laura First Responders RealWear Offered Immediate Donation of HMT-1s to Hurricane Laura First Responders
Voith Paper Creates New Remote Support Tool with HMT-1 Voith Paper Creates New Remote Support Tool with HMT-1
Real Social
Cisco Webex Expert on Demand Is Transforming Work for Frontline Workers Cisco Webex Expert on Demand Is Transforming Work for Frontline Workers
Axion Energy utiliza tecnología de realidad aumentada para conectar su refinería argentina con el mundo Axion Energy utiliza tecnología de realidad aumentada para conectar su refinería argentina con el mundo
Raphael S. on LinkedIn: #Sinumerik #828D #Sitrain | 28 comments Raphael S. on LinkedIn: #Sinumerik #828D #Sitrain | 28 comments
Award - Congratulations to OverIT and Rail Cargo!
Rail Cargo - SPACE1 Virtual Inspections
Real Software
Upcoming Firmware, New Policy
Coming soon! Even better firmware to bring more value than ever to your HMT-1 and HMT-1Z1. We also have a new policy (PDF Download of New Policy), too, on how, when and why we handle updates.
As communicated on 9/15, RealWear’s Firmware Release 11.2 is currently scheduled for General Availability on October 12th, 2020 with the HMT-1Z1 version to follow in late November for HMT-1Z1. This is extremely important update.
 11.2 Release Highlights (download Product Brief for an in-depth preview by our product manager ):
Cloud Sync
  • A new application that enables customers to easily authenticate to cloud storage drives including Microsoft OneDrive, upload tagged photos / videos captured in My Camera and browse cloud drives in My Files
Ease of Use
  • Tetrominos, a fun Tetris-like game which helps users get familiar with RealWear’s user interface
Wi-Fi Band Control which allows end users or IT Admins to lock their RealWear devices to either the 2.4 or 5 GHz band
My Controls Grid View to easily navigate the growing functionality in My Controls
Security
  • Android Security Patches from March - July 2020 integrated into the RealWear device firmware
  • Updated Lock Screen which leverages a secure keyboard instead of head tracking
Equity and Inclusion
  • Changes in software and documentation terminology in support of equity and inclusion
Full Language Support for Traditional Chinese
Bug Fixes - As with any release, bug fixes and minor enhancements are incorporated.
Event: Remote Connect Europe
Remote Connect Europe 2020 (OCT 7) Remote Connect Europe 2020 (OCT 7)
WEBINAR: AR for Business Webinar (Sept 30)
Webinar: Augmented Reality for business | (with Vestas!) Webinar: Augmented Reality for business | (with Vestas!)
VR/AR Global Summit (Sept 30)
Join us at the VR/AR Global Summit for our President and Cofounder’s speaking session on September 30 - 8:45-9:30 AM: “Achieving Remote Collaboration Via Hands-Free Assisted Reality.” Sanjay will focus on the form factor of RealWear’s flagship Assisted Reality device and discuss the benefits.
EWTS 2020 (Oct 20-23)
Enterprise Wearable Technology Summit
Connect 2020 - Iconics (Oct 15)
Our friends at Iconics are holding a major event here!
Sanjay is participating in the track, “Empower Remote Workers with Real-Time Expert Connections (10:50 AM EDT, Oct 15)
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